Our Commitment

Your privacy matters. This policy explains how we handle any personal information you share with us through our website, email, or Coaching, Feng Shui and Organizational services.

We do not sell, rent, or trade your data, and we will never send you spam.

Because we may link to other sites or services, please remember their policies and practices are their own. We encourage you to read those if you choose to use them.

Information We Collect

We may collect personal information, including but not limited to:

• Personal details (name, email, address and phone number).
• Payment information
• Session notes, assessments, consultation records and related materials

How We Use Your Information

We use your information only for purposes directly connected to our work with you, including:

• Scheduling and delivering coaching, Feng Shui and Organizational Services.

• To communicate with you regarding sessions, scheduling, billing, and updates.

• Sharing helpful updates or newsletters (if you’ve chosen to receive them).

• To Improve our services and maintain records.

If you prefer not to receive emails or updates, you can unsubscribe anytime or let us know directly.

Confidentiality 

All client information and conversations are confidential, except in the following situations:

• With trusted team members who help us deliver services to you.

• When required by law, court order or regulation.

• When there is disclosure or suspicion of intent to harm yourself or others.
• When there is disclosure of abuse of a child, elder or vulnerable adult.
• When there is disclosure of plans to commit a crime.

• If necessary to protect our rights, safety, or the rights of others.

In such cases, we are legally and ethically obligated to report information to the appropriate authorities.

Cookies & Website Tools

Our website may use cookies or similar tools to understand traffic patterns, remember preferences, and improve your experience.

You can disable cookies in your browser settings if you prefer, though some features may not work as smoothly. Third-party services connected to our site (like analytics tools) may use their own cookies under their own policies.

Security Practices

Radiant Life and Financial Coaching, LLC takes reasonable administrative, technical, and physical measures to protect the confidentiality of your personal information, including secure connections (SSL) and password-protected systems. However, please be advised that no method of storage or transmission—whether through computers, online or offline services, digital platforms, videoconferencing tools (such as Zoom, Microsoft Teams, Skype), email, or telephone communications—can be guaranteed to be 100% secure. While we make every effort to safeguard your data, by engaging in our services you acknowledge and accept that absolute security of your information cannot be assured.

If you have questions about how we secure your data, please reach out at HeatherRLFC@outlook.com.

Updates to This Policy

We may occasionally adjust this Privacy Policy as our services grow, any changes will be posted here. 

Acknowledgment

By engaging with Radiant Life and Financial Coaching, LLC, you acknowledge and agree to the Privacy Policy.